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Improve Your Efficiency & Peace of Mind with the ArcGIS Utility Network

When utilities don’t deliver reliable service or provide a seamless user experience, you may have to deal with unnecessary work, frustrated customers, and avoidable headaches.

Axim Geospatial is an Esri Platinum Partner that holds the Network Management Specialty - Water Utilities Services designation.

With more than 20 years of experience implementing location technologies for water utilities, our team can help you leverage ArcGIS Utility Network to provide greater customer support, improve communication across your organization, and establish the technical foundation to do even more for the people who depend on you.

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We Help You Maximize Your Impact & Minimize Headaches Using ArcGIS Utility Network

At Axim, we understand that your geospatial solution should make life easier for your team and your customers—not more complicated. This is why we help leaders in the water industry make the most out of ArcGIS Utility Network (UN), in order to better support their community.

Your organization has unique goals. To help you achieve them, we design a flexible and agile solution specific to your needs. Our team specializes in water applications of the UN, including planning, design, migration, and full implementation.

Whether you need help getting started with the initial planning and design, are looking for a full implementation, or want more limited ad hoc support at various points throughout, we can help create the ideal pathway for your workflows, challenges, and budget.

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How We Help

Whether you would like to rely on the Axim team for your full implementation, to guide your team through it, or to just show you how to get started, we’re here to help.

Having a trusted partner available to help you implement the ArcGIS Utility Network can make all the difference. In addition to Axim’s standard bundled services for the Utility Network, Axim also offers full implementation services, helping guide and manage your project from the earliest planning steps through to full adoption.

Your organizations’ needs are unique. To make the transition easier for you, we start wherever you are in the process and take you through to a predetermined intermediate milestone or all the way to full adoption. Our team can also divide the labor between our staff and yours to suit your preference and comfort level.

We will help outline an implementation road map, including all standard tasks as well as optional special migration and risk mitigation tools such as SSP Sync, and point out third-party dependencies which your organization also needs to consider. Whether you need full assistance or only a portion of the implementation, Axim’s UN team can support your organization to success.

Our full implementation process can include:

  • Readiness Assessments: Our team will help you evaluate your existing technical environment, data validation, business processes, and organizational readiness.
  • Data Cleansing: To help keep the project moving smoothly, we can also provide guidance on common error types.
  • Implementation Road Map: Once we have a clear idea of where your organization currently stands, we provide a detailed road map that includes timelines, budgetary estimates, environment, and third-party dependencies.
  • Schema Design: After reviewing your present data structure, workflows, and system dependencies, we can help design the database schema by extending the template data model to suit your specific business requirements.
  • Migration Planning: We can facilitate the process for developing schema design, data mapping, and one time or iterative migration tools.
  • Platform Implementation: We have the ability to help you deploy and configure the ArcGIS Enterprise architecture needed to support the UN’s database and services requirements.
  • Integration Planning: We offer additional support to help you identify points of concern and create a strategy for third-party business system integrations.
  • Implementation: Our team can take the stress of building business rules and configuring UN’s advanced capabilities off your plate. We can create database schemas, set up migration tools, implement services, and deploy UN through tiered environments.
  • Education and Outreach: Based on your organization’s unique needs, we provide end-user knowledge transfer. This process ensures that data managers, IT professionals, and field operators all feel confident using the tool.

Are you confident in your ability to implement ArcGIS Utility Network and just need the peace of mind that comes with additional support? Most journeys to the Utility Network follow similar patterns though the level of support needed may vary wildly.

Axim has successfully walked that path with many organizations. Our team can provide the guidance needed for your team to self-implement with confidence, as well as focused support just where you need it.

Axim can provide technical guidance to your team through every step of the implementation process or where needed. We’re here to jump in with extra hands or knowledge to directly take on more difficult aspects of the implementation. This process can greatly reduce your financial obligation and help you feel confident knowing you are completing the implementation correctly.

The Esri ArcGIS Utility Network represents a significant and transformational technology shift. It includes a substantial deviation from legacy data models and associated constructs, which can put a lot of stress on your team.

The Axim UN Readiness Assessment is designed to help organizations identify gaps in their technical environment and data structures to develop a high-level implementation plan. In a full readiness assessment, we will review your current data structures to identify attribution gaps and geometry issues that may prevent features migrating into the UN.

We will help interpret the results and prioritize errors so your team knows where to focus clean up efforts prior to implementation. We will also review your technical architecture and system dependencies so you know how and what systems and users might be affected. This may also identify potential need for specialized implementation software.

In the end, after the completing the Utility Network Readiness Assessment, your organization will hold a high-level roadmap breaking down the path toward UN implementation including the data cleanup and technical requirements that need to be taken into consideration.

Together we will make sure:

  • You understand your system dependencies and architectural requirements as well as have a clear vision for the implementation path. 
  • You have the information to properly configure your servers and desktops to handle the UN’s capabilities, including the most current software versions. 
  • You have the beginning of a plan for the infrastructure and processes necessary to support business system integrations and system management such as asset management, SCADA, billing, maintenance scripts, and/or licensing.

As you prepare to implement the ArcGIS Utility Network, the most critical exercise you can perform is to review your data.

The UN has stringent data quality parameters, including business rules and capabilities that most organizations do not yet have the data to support. Our goal is to set your organization up for success, so you can spend less time worrying about the implementation and more time maximizing your efficiency.

While you can take advantage of our full Utility Network Readiness Assessment, some organizations choose to focus first on just the data. This allows time to address important data issues while you continue to planning process for the UN implementation.

We will review your current data structures to identify attribution gaps and geometry issues that may prevent features migrating into the UN. We will also help interpret the results and prioritize errors so your team clearly knows where to focus clean up efforts prior to implementation.

This enables you to first address source data errors that will prevent a data migration and follow up with those other issues that are simply more efficient in the source data.

The Utility Network Data Assessment is a great place to start if you are concerned about potential data issues while not quite ready to tackle the full implementation planning.

Implementing the ArcGIS Utility Network can be overwhelming, even if you are highly familiar with Esri and previous geospatial technology.

Axim’s UN Jumpstart is an ideal way to initiate the transition toward the new Esri network management technology for water utilities. With a focused “bootcamp” style approach, your team will be introduced to the pattern we regularly follow to implement the UN, and be prepared to implement on your own. The process includes:

  • A preliminary remote discovery session, where we will verify your existing architecture in a development environment meets requirements for a base UN deployment.
  • An orientation to your current data inventory and structure, to begin a customized plan for your data migration.
  • An onsite core UN Jumpstart exercise, which allows us to target a single functioning base deployment of the Utility Network for the water system, including limited customization.  
  • A review process to catch build errors and make recommendations for data cleanup processes.
  • Base rule and network behavior configuration with immersive training sessions, where we will demonstrate processes and capabilities to a targeted audience of users

Trying to make the platform communicate with your business systems and other enterprise applications can be time-consuming. Axim develops singular or bi-directional integrations with a variety of business systems, including:

  • Asset/Work Order Management
  • Supervisory Control and Data Acquisition (SCADA)
  • Inspection Software/CCTV
  • Utility Billing Systems
  • Customer Service & Relationship Management
  • Advanced Metering Infrastructure (AMI)
  • And more

Business integrations can fold into the full implementation process as well.

You don’t have to maintain the ArcGIS Utility Network on your own. With ad hoc support from Axim, you can get focused support right where you need it.

Our flexible and agile team provides on-demand help to set your team up for success and expand your capabilities. Axim can support organizations by providing necessary technical expertise and capabilities or simply add additional capacity to support your in-house technical team upon request.

Our ad hoc support can include:

  • Technical environment review, including existing server architecture, workflows, and business system integrations
  • Data assessment and cleansing
  • Project implementation planning
  • Database schema design
  • Data migration planning and implementation including Esri Data Loading Tools or SSP Sync
  • ArcGIS Utility Network configuration (connectivity rules, containment, association, subnetworks, traces)
  • Technical environment design and implementation
  • Immersive knowledge transfer sessions
  • Ongoing post-implementation support
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Watch Recorded Webinar


Grow Your Knowledge of ArcGIS Utility Network


3 Reasons to Implement Esri's ArcGIS Utility Network Management Solution

Learning a new program can be a challenge, so why should you consider moving from the Geometric Network to UN? Watch this quick video to learn the 3 main reasons organizations are implementing the UN for water utilities.

Quick Guide to Isolation Tracing in ArcGIS Utility Network

Why is isolation tracing important? In this 4-minute vlog, Axim’s Steve Mulberry and Emerson Chew explore the benefits of isolation tracing. You will also learn how to isolate assets within the UN, focusing on the Water Distribution Infrastructure.

The Benefits of Containment Associations in ArcGIS Utility Network

Containment associations play a critical role in the UN, specifically for a Water Distribution System. The video below breaks down the four reasons why organizations should take advantage of the nested containment capabilities within the UN.

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"I'm thankful for the [Axim] team's hard work on the UN Readiness Assessment. They are the most effective consultants we've ever worked with. The deliverable and services exceeded our expectations. It was a pleasure to work with them."

Ivy Pescador
Honolulu Board of Water Supply, HI

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"Working with [Axim] has been one of our best decisions. It's so nice and easy to have them to call when I need help. They're saving us a lot of time by providing the best practices and tips that we were not aware of."

Pat Creamer
Deputy Director of GIS, City of Mobile, AL



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"Thanks in large part to [Axim Geospatial], our team has been able to successfully transition to the Utility Network while working side by side with expert partners. [Axim] has also helped us implement new tools and processes, which have improved efficiencies for our department and other users."

Lindsey Stone
GIS Coordinator, City of Hastings


Our Latest Utility Network Resources

Dive Deeper into the Water Network with Our Free ArcGIS Utility Network Webinar

Once you have switched to a smartphone, you would never go back to a flip phone. That is the exact type of transformation your organization could achieve with the ArcGIS Utility Network.

In this free webinar, you will:

  • Learn why the UN is worth the effort and how to build your case for the initiative 
  • See technical demos in the UN to see the difference for yourself
  • Hear a breakdown of the SSP Sync tool from our friends at SSP Innovations
  • Listen to honest feedback from an agency who moved to the UN
  • Walk away with a list of questions to work through before you take the next step in your migration

Click the button below and watch it now.

Watch Recording